Reasons for Communication Essay

The reasons why people communicate is to (a) express needs (b) to share ideas (c) to build relationship and socialise (d) to ask question and share experience 1.2HOW COMMUNICATION AFFECTS RELATIONSHIP IN THE WORK SETTING communication affects relationship at work place e.g. with colleagues, people using services, children and their families, help to build trust, understanding of individual needs, communication is used to negotiate, to prevent or resolve conflict and prevent misunderstanding. Relevant theories e.g. tuck man stages of group interaction (forming, storming, norming and performing) Read more: Reasons for communication  essay 2.2 THE FACTORS TO CONSIDER WHEN PROMOTING EFFECTIVE COMMUNICATION Argule’s stages of the communication cycle (ideas occur, message coded, message sent, message received, message decoded, message understood) type of communication for example complex, sensitive, normal or non-normal: context of communication e.g. one-one; group, with people using services, children or young people, with professional/colleagues; purpose of communication; cultural factors, needs to adapt communication; environment; time and resources available 3.1 HOW PEOPLE DIFFERENT BACKGROUND MAY USE AND/OR INTERPRET COMMUNICATION METHODS IN DIFFERENT WAYS People from different backgrounds may use or interpret communication in different ways by looking at that ;an individual background can influence communication for example age, gender, culture, socio economic status: differences in verbal communication e.g. language, vocabulary, dialect, intonations, non-verbal e.g. facial expression, use of body language, eye contact, gesture etc 3.2 THE BARRIERS TO EFFECTIVE COMMUNICATION The barriers to effective communication are: language e.g. dialect, use of jargons, sector specific vocabulary. Environment e.g. noise, poor lighting. Emotional and behavioural e.g. attitude, anxiety, lack of confidence, aggression, sensory impairment health or medical conditions learning disability, effect of alcohol or drugs 3.5 HOW TO ACCESS EXTRA SUPPORT OR SERVICES TO ENABLE INDIVIDUALS TO COMMUNICATE EFFECTIVELY To access extra support and services, the use of interpreting services; translation services; speech and language services; advocacy services; third sector organisations example stroke association, royal institute for deaf people (RNID) 4.1 THE MEANING OF THE TERM CONFIDENTIALITY The term confidentiality means one person receives personal or sensitive information from another person. This information should not be passed on to anyone else without the person from whom the personal or sensitive information was received: meaning of confidentiality as contained in principles of current legislation e.g. the data protection act of 1998 4.3THE POTENTIAL TENSIONS BETWEEN MAINTAINIG AN INDIVIDUAL’S CONFIDENTIALITY AND DISCLOSING CONCERNS Maintaining confidentiality in day to day communication in different inter-personal situation e.g. adult receives personal or young person receives personal or sensitive information about other adults or colleagues, child or young person receives personal or sensitive information about an adult, following policies and procedures in own work place setting for example policies from sharing information, situations where unconditional confidentiality cannot be maintained, support and guidance regarding confidential information, role of manager or supervisor, referral, training types of information to the collection, recording and storage of different of information There is a potential tension caused by confidentiality and the need to disclose information when information; understanding when information may be shared without consent, concept of need to know, need for transparent policy and protocols in information sharing Unit 2 1.1THE DUTIES AND RESPONSIBILITIES OF OWN WORK ROLE the duties and responsibilities of own work role are: contractual responsibility e.g. hours, line of reporting, specific roles and responsibilities e.g. behavioural support, supporting children and young people with special educational needs, supporting bilingual children and young people: compliance with policies and procedures of work setting e.g. behaviour, children and young people protection,. Health and safety: keeping up to date with changes to procedures; keeping up to date with practice 1.2 THE EXPECTATIONS ABOUT OWN WORK ROLE AS EXPRESS IN RELEVANT STANDARDS the expectations of own work role as express in relevant standards are example national occupational standards for children’s care, learning  and development (NOS CCLD), national occupational standards for learning and development for support services (NOS LOSS) in relation to duties and responsibilities e.g. role to support children or young people with educational needs , expectation to meet standards 2.1 THE IMPORTANCE OF REFLECTIVE PRACTICE IN CONTINIOUSLY IMPROVING THE QUALITY OF SERVICES PROVIDED The importance for reflective practice in continuously improving the quality of service provided and aiming to continually review progress to improve or change approaches, strategies, actions, benefits to children, young people. Setting and individual of improved performance e.g. enable learning to take place and practice to improve. Enables all relevant factors to be taken into account. Provides clarity, identification of learning cycle (KOLB) 2.3 HOW OWN VALUES, BELIEF SYSTEMS AND EXPERIENCE MAY AFFECT WORKING PRACTICE Personal values, belief system and experience may affect working practice through self-awareness of values, beliefs experience affection approach to working practice example motivation, conformity, cooperation, consistency, respect fairness, creativity of previous experience of learning: ways of own values affect practice positively and negatively e.g. conflict between own values, beliefs and standards 4.1 THE SOURCES OF SUPPORT FOR PLANNING AND REVIEWING OWN DEVELOPMENT The sources of support for planning and reviewing own development can be: sources of support e.g. mentor, supervisor, teacher, manager, local authority, training providers awarding organisation further and higher educational institutions, learning direct, teachers development agencies (TDA). Children’s workforce development council (CWDC) 5.1 THE EVALUATION OF HOW LEARNING ACTIVITIES HAVE AFFECTED PRACTICE Learning activities such as formal lessons, training programmes/sessions research activities observing practice, practical activities can affect practice by applying newly learnt theories and using different approaches. How reflective practice leads to improved ways of working e.g. ways that continually challenging current behaviour has developed and enhanced own practice and skills: how monitoring own practice has enabled changes to take place UNIT 3 1.1 WHAT IS MEANT BY THE TERMS DIVERSITY, EQUALITY AND INCLUSION Diversity- differences between individuals and groups e.g. culture, nationality, ability ethnic origin, gender, age religion, beliefs, sexual orientation and social class Equality- this is the promotion of individual rights, giving choices and opportunity, respect and fairness, services in response to individual needs. Inclusion- individual at the centre of planning and support, valuing diversity 1.2 THE POTENTIAL EFFECTS OF DISCRIMINATIONS The effect of discriminations is: direct discrimination, institutional discrimination etc. Individual being treated less favourably than others: lack of opportunities, prejudice and injustice. 1.2 HOW INCLUSIVE PRACTICE PROMOTES EQUALITY AND SUPPORT DIVERSITY Promoting equality: policies and procedures in work place setting inclusive practice procedures: challenging discrimination, promoting rights, empowering, removing barriers e.g. physical access to effective communication, improving participation, promoting dignity and respect, individual at the centre of planning and delivery of services. Supporting diversity, valuing differences between using positive images of individual from diverse groups. Celebrating differences 2.1 HOW LEGISLATIONS AND CODES OF PRACTICE RELATING TO EQUALITY, DIVERSITY AND DISCRIMINATION APPLY TO OWN WORK ROLE Legislation and codes of practice: codes of practice of sector, policies of work place settings, human rights act 1998, disability discrimination act 2005, special educational needs and disability act2001, race relation (amendment) act 2000,the equality act 2010, the European convention on human rights 3.3 HOW TO CHALLENGE DISCRIMINATION IN A WAY THAT PROMOTES CHANGE In order to challenge discrimination to promote change, I will identify and challenge discrimination behaviour; recognised stereotypes in attitude or written materials; understand and adopt own belief attitude; know how to report concerns; review and develop policies and procedures UNIT 4 1.1 WHAT IT MEANS TO HAVE A DUTY OF CARE IN OWN WORK ROLE duty of care in own work role is accountability e.g. exercising authority, managing risk working, safe guarding children and young people, monitoring  own behaviour and conduct, maintaining confidentiality, storing personal information appropriately, reporting concerns and allegations, making professional judgement, maintaining professional boundaries, avoiding favouritism, maintaining high standards for conduct outside the professional role 1.2 HOW DUTY OF CARE CONTRIBUTES TO SAFEGUARDING OR PROTECTION OF INDIVIDUALS The contribution of duty of care to safeguarding and protection of individuals is safeguarding children and young people e.g. protection from sexual, physical or emotional harm, preserving respect and dignity. Engendering trust protecting children and young people e.g. safety in the environment, safe use of resources and equipment, prevention from intimidation or humiliation, protecting self e.g. ensuring against risk of allegation of misconduct or abuse. Avoiding risk of accusation of malpractice 2.1 THE POTENTIAL CONFLICT OR DILEMMA THAT MAY ARISE BETWEEN THE DUTY OF CARE AND THE INDIVIDUAL’S RIGHT The potential conflict or dilemma and individual right that may arise between individual rights and duty of care are e.g. attitudes and unsafe behaviours such as drugs, alcohol, abuse, treating, staying out without permission aggression and violent, bulling and intimidation, vandalism. Individual rights for example respect for views and actions, safety and security, love and belonging, education equality 2.2 HOW TO MANAGE RISKS ASSOCIATED WITH CONFLICT OR DILEMMABETWEEN AN INDIVIDUAL RIGHT AND DUTY OF CARE In order to manage risks associated with conflict or dilemma will be by e.g. implementing policies and codes of practice, acting in individual’s best interest, fostering culture of openness and support, being consistent, maintaining professional boundaries, following systems for raising concerns 2.3WHERE TO GET ADDITIONAL SUPPORT AND ADVICE ABOUT CONFLICT AND DILEMMA ADDITIONAL SUPPORT AND DILEMMA CAN BE GOT FROM: EG LINE MANAGEMENT, TRAINING AND PROFESSIONAL DEVELOPMENT, HEALTH PROFESSIONALS, SCHOOL/ college advices, counselling services, mediation and advocacy services 3.1 methods of responding to complaints Ways in which we can respond to complaints are: e.g. listening to complaints, referring complaints to policy, suggesting that complaints be made in  writing, reporting complaint to line manager 3.2 THE POINTS OF AGREED PROCEDURES FOR HANDLING COMPLAINTS The main points of agreed procedures for handling complaints are: e.g. acknowledgement of complaints, stages within procedures, report and recommendation, review and appeals Unit 5 The aim of this assessment is to understand the national and local context of safeguarding and protection of vulnerable people from abuse. The assessment will take into account and how to understand ways to reduce the likelihood of abuse and finally knows how to respond and report unsafe practices. 3.1 THE NATIONAL POLICIES AND LOCAL SYSTEMS THAT RELATES TO SAFEGUARDING AND PROTECTION FROM ABUSE According to the codes of practice, all agencies and individuals involved with vulnerable adults have duty to protect them from abuse. The wishes of the vulnerable adults should be central to the use of the multi-agency policies and procedures for the protection of vulnerable adults from abuse. The policies and procedures respects an adult’s rights to live free from abuse in accordance with the principles of respect, dignity, autonomy, privacy, beliefs and equality. Services will be provided in a manner in which does not discriminate on grounds of racial or ethnic origin, religion or b eliefs, disability, gender, age or sexual orientation 3.2 THE ROLES OF DIFFERENT AGENCIES IN SAFEGUARDING AND PROTECTING INDIVIDUALS FROM ABUSE It is the responsibility of everyone to seek to prevent and protect vulnerable people fro abuse. Suspected or actual abuse must be reported to social services or the police within 24 hours. An adult protection enquiry coordinator will be appointed by social services to coordinate the investigation and will a senior practitioner or first tier manager with appropriate skills, in most cases, an inter-agency strategy meeting, chaired by a senior manager at team manager level or above will be converted to determined the action plan 3.3 REPORTS INTO SERIOUS FAILURES TO PROTECT INDIVIDUALS FROM ABUSE Agencies have a duty of care to protect vulnerable adults from abuse and to recognised and take actions within the present legal framework, there will be occasions when vulnerable adults may choose to remain at risk in dangerous situations. Professional staff may find no statutory power in cases where the adult is judge to sufficient capacity to make his/her own choices and refuses the help or treatment which the staff  or carer feels is needed and where public interest consideration do not apply. In this case, the decision of the vulnerable should be respected. At the same time, accurate record must be made of the situation 3.4 SOURCES OF INFORMATION AND ADVICE ABOUT OWN ROLE IN SAFEGUARDING AND PROTECTING INDIVIDUALS FROM ABUSE Confidentiality must not be confused with secrecy. Staffs have clear duty to report any concerns they have relating to abuse or suspected abuse of vulnerable adults to their line manager at their earliest opportunity. Workers in all agencies owe a duty of confidentiality to vulnerable adults. A vulnerable adult has a right to expect that information about them and held on them in what ever form, will be treated with due regards to the principles of confidentiality. These principles are applicable to information sharing both within and between agencies in matters concerning abuse.

Littlefield Simulation Essay

Littlefield Technologies (LT) is a producer of newly developed Digital Satellite System (DSS) receivers. One contingency LT relies heavily on is their promise to ship a receiver with 24 hours of receiving the order. If they are late to this, the customer will receive a rebate based on the delay. As the simulation ran for 268 days there were various methods and decisions we made in the process. We knew in the initial months, demand was expected to grow at a linear rate, with stabilization in about five months (~180 days). After this, demand was said to be declined at a linear rate (remaining 88 days). Even with random orders here and there, demand followed the trends that were given. Future demand for forecast was based on the information given. We looked at the first 50 days of raw data and made a linear regression with assumed values. Those values were calculated using a moving average model. Below is a plot of the data over the 268-day period, which shows the patterns stated above. The main concern for LT management was the capacity in order to respond to the demand. If there was insufficient capacity LT would not be able to fulfill given lead times and would have to turn away orders. In order for capacity to be maximized, our group would ideally have had to have machines run at maximum utilization. Looking at the first 50 days of data we were able to see where more machines were needed in order to produce that 24-hour turnaround time. The original setup included one board stuffing machine (station 1), one tester (station 2) and one tuning machine (station 3). The way testing was scheduled was First-In-First-Out (FIFO). In our simulation, we were able to control the amount of machines and the way testing was scheduled in order to maximize the factory’s overall cash position. Below is a graph showing the utilization of the machines at station 1. Based on graph we were instantly able to see that at station 1 there was a massive bottleneck because utilization was over 100%. This made us decide to purchase an additional 3 machines to help reduce that. As shown, utilization was brought down and become helpful during the five-month demand hike. The mistake our group made was not selling off the machines when we noticed that the demand dropped. It is evident that during the last 88 days, the machines at station 1 were heavily underutilized. The purchasing decision was based off assumptions. We knew that demand would rise for another 130 days (since the simulation already ran for 50 days), so we decided to buy at day 51. We added three machines to station 1 and one machine to stations 2 and 3. Another key thing we changed instantly was the queue sequencing. We sold a total of one machine from station 1. The decision was based upon our demand. We saw demand decrease dramatically, which led to us selling the machine. Although it was made late, and we should have sold two machines from station 1 at day 180, we were keeping one in case demand suddenly changed. With these changes and decisions, our team (team 8) was able to be very successful. We presented growth within our company and increased capacity by adding and subtracting machines and changing the queue sequencing. We ended with more capital than we began with and finished third overall in the standings, as shown below.

Hildegard Von Bingen, aka. St. Hildegard Essay Example | Topics and Well Written Essays - 1000 words

Hildegard Von Bingen, aka. St. Hildegard - Essay Example The first song, ‘Spiritus Sanctus’ is homage to the Holy Trinity and the Holy Spirit sung in beautiful Latin by angelic voices of piety. The song, as though speaking to one’s soul, reverberates with the power of the Holy Spirit as it is sent down to Earth by God to overlook His creation. It emphasizes the scope of the life that is given and how Man must overcome sin and celebrate the life that was given. Spiritus Sanctus is an affirmation of the power of singing and how it is associated with prayer. The song which is basically a chant is sort of an interpretation of its composer of the sounds of heaven and quite possibly how the angels must be singing to God in His praise. The harmony in the song is very eminent as it is sung in chorus by a group. It is a quintessential prayer where there are varied pitches in the middle of the song at a much faster pace wherein one or a couple voices are more audible. This is then followed by a harmonious chorus of the rest which backs the primary voices. Among the most piercing of the elements is the subsequent coming together of the voices from a lowered modulation to sing â€Å"Spiritus Sanctus† in unison toward the end with about less than a minute left. The song, which is a healing prayer, revitalizes the spirits and catapults it into a sense of euphoric sensation that brings about a relaxed but not an altogether uninterested feeling but of calmed but intensified realization. Ordo Virtutum The next song, ‘Ordo Virtutum’ is regarded as the oldest surviving morality play or also known as a liturgical drama of its time written by Hildegard. In the same way that most or almost all of the writers during her time claim that they were compelled by a vision to write or to produce, ‘Ordo Virtutum’ which literally translates to Play of Virtues was conceived in the same manner. It revolves around the age-old conflict between sins or the yearnings of the flesh and the upholding of virtues in order to better serve God and his plan. This creation of the composer has been performed a number of times by various groups including academic theatrical plays. It preceded all other liturgical dramas by over a century. Written in Latin and wholly in music, it â€Å"is thoroughly monastic and aristocratic in character† (Newman, p. 26) It is by its very purpose, a commentary and a form of teaching that aims to educate and forewarn people of their acts (ibid., p.13). The play is the struggle of the soul against the pulls of evil. This is illustrated through a journey where redemption is achieved through the necessity of the virtues. This struggle is depicted into an actual fi ght between virtues and their enemies. The Anima in ‘Ordo Virtutum’ was able to conquer the devil through the virtues. Virtues such as milites, fides and fear of the Lord (represented by Jesus) aserve as pivotal characters throughout the play. Another definitive concept is the importance given to the body as the dwelling place of the spirit and how this too must be taken cared of as essentially a temple of God (Kienzle, p. 36-37). This is

Coffee Production on the International Markets Term Paper

Coffee Production on the International Markets - Term Paper Example Unfortunately, FLO has faced a number of challenges in rolling out its â€Å"sustainability criteria.† This has especially been attributed to overreliance on supply chain relations in the administration and management of this endeavour (Jaffee 12). While Fairtrade has sought to offer solutions for economic sustainability at the producer level, it fails to provide a solution to macroeconomic variations which dictate price and credit behaviour. This has triggered massive campaigns within the consumer markets in favour of fair-trade labelled coffees. The global supply of coffee is approximated to have been 8 percent above the demand as per 2003 world’s depressed prices. This, in turn, led to world’s coffee prices hitting its all-time lowest in 30 years, has declined by about 50 percent in a span of three years. Governments eager to boost their export earnings contributed heavily to this scenario as they encouraged their farmers to grow more coffee. All this was done oblivious of the catastrophic impact on the world market. East African countries such as Uganda, Ethiopia, and Kenya are among the coffee producers that were heavily hit by this price slump. The low coffee prices in the global market had rippling effect as small farmers who contribute significantly to the total production started feeling exploited. Fairtrade was thus adopted to restore some sanity in within the coffee industry. The specific objective was to protect small farmers in the developing world from exploitation by the developed world. Fairtrade thus guarantees $1.26/pound (a living wage) in addition to access to credit facilities from cooperatives (Ruben, Ruerd, and Simone 23). The creation and consequent demand for Fair-trade labelled coffee has forced the likes of Starbucks and Dunkin Donuts to rise up to the occasion and address social responsibilities as demanded by the developing countries.  

Context Analysis and IMC Recommendation Assignment

Context Analysis and IMC Recommendation - Assignment Example Mainly Integrated Marketing Communication (IMC) technique will be used to serve the purpose. Different techniques of marketing communication can be used by VOLVO, but selecting a communication strategy which has right blend of clarity, large communication impact and consistency can be a challenging task. The next half of the project will discuss about the features of the product. VOLVO MOVE is a seven-sitter MPV which has already won NCAP (New Car Assessment Programme) status according to European safety standard. Fuel consumption rate is very low for this car and applications like satellite navigation and park assist facilities are also offered along with their standard model. Moreover, the product is also priced at an affordable rate of ?24, 995. VOLVO has also successfully positioned itself as a car that offers safety and durability to the customers. SWOT analysis for VOLVO MOVE Strength VOLVO is perceived as a reliable and durable brand that manufactures durable cars. The company gives high value for safety and. Likewise in the process of manufacturing MOVE; the company has implemented all such measures. VOLVO has already created a group of customers who strive for safety and in the same way their new product can target the families and elderly people. Weakness Factor like traditional design can create a negative image in the mind young people and unknowingly VOLVO is de-marketing their product for their target young customer (D'Amico, â€Å"Demarketing e turismo sostenibile†). VOLVO lacks the technology to design stylish cars which is the reason why they cannot compete with the car brands like BMW, Cadillac and Lexus in terms of style quotient. Opportunity VOLVO MOVE can change its marketing strategy by using social media marketing to fulfil the primary intention of spreading their message for test driving. VOLVO MOVE can enhance technical features along with better design. VOLVO can use their previously satisfied customer groups to generate word of mouth promotion via online social interaction. Threat VOLVO is not a premium car brand and rather it competes with car brands like Infinity, Lexus and others. VOLVO MOVE has to change their marketing communication strategy constantly otherwise their competitor can copy their move. VOLVO MOVE needs to improve their research and development program on a regular basis to match with customer’s requirement. There is a threat for the car brand in the form of its old fashioned design. However it needs to change with respect to time. Integrated Marketing Communication (IMC) IMC is a strategic marketing communication technique and it represents four types of marketing communication modes. 1. General Advertising-General Advertising creates awareness about the brand and provides information to customers about different aspects and applications of the product. 2. Direct Marketing- This is an approach to create relationship with customers and delivering information about products to the customers. Direct marketing also helps to close sales cycle in a structured manner. 3. Sales Promotion-It is not a long term process. Incentives are there for both consumers and traders. 4. Public Relation- Companies can go for organizing public

Clinial Excercise physiology(Osteoporosis) Literature review

Clinial Excercise physiology(Osteoporosis) - Literature review Example Recent research recommends that regular exercise at all stages play an imperative role in preventing osteoporosis. Various features serve as a contributing aspects in the development of osteoporosis. A reduction in the level of estrogen, calcium and reduced physical activities pave the way for the augmentation of depletion in bone mass (Chesnut, 1984). Sufficient levels of calcium is required to suppress bone resorption (Korcok, 1982), moreover, bone mineralization or calcification strengthens the bone (Williams, 1984). Physiotherapy plays a pivotal role in treating patients who are at the potential risk or those who are afflicted with this condition. It is essential that physiotherapist must possess sound awareness and knowledge regarding the condition and management of osteoporosis. The present article provides an overview about osteoporosis along with the information regarding features for the development of osteoporosis. It is highly recommended that postural guidance accompanied by weight-bearing workouts play key role in managing patients with indicative osteoporosis (Kanis, 1994). Recent study conducted by Bergland et al (2010) concludes that exercise improved mobility, balance and HRQOL (Health Related Quality of Life) in osteoporosis with a history of vertebral fractures. Similar recommendations are given by Nikander et al (2010), stated that exercise has a great implication on bone strength in children but could not gather enough data to prove the implication of exercise on adults. Another approach was made by Lirani-Galvà £o and Lazaretti-Castro (2010) emphasising that osteoporosis and its consequential fractures are emerging as major health issues amongst the elderly population. They emphasized that impact exercises, specific strength training, balance and co-ordination training enable one to sustain or enhance the density of spine and hip bones and diminish the incidence of falls amongst the elderly group. It is also suggested that

Course project week 1 Assignment Example | Topics and Well Written Essays - 250 words

Course project week 1 - Assignment Example The fracturing process involving pumping of fluids usually made up of chemicals and water, into structures at high pressure. Following a buildup of pressure that ultimately exceeds the strength of the rock, fracture occur, which might extend hundreds of feet away from the situation of the well. A propping agent is then pumped into the fractures to keep it open, as pumping pressure is freed (Hydraulic fracturing, 1990). At the end of the fracturing, the inner pressure within the geologic structure makes the injected fracturing liquid to rise above the surface for storage in pits or tanks to await disposal or recycling. In the United States, this process is currently underway in the Marcellus Shale region that takes in places like Pennsylvania, New York, Ohio, Virginia Maryland, and West Virginia. South America also has fracturing going on in places that include Venezuela, Brazil and Argentina while in Europe fracturing goes on in Britain between Blackpool and Pendle Hil, in Lancashire. Despite much criticism, hydraulic fracturing has affected the economy in a number of positive ways. This includes the Creation of employment opportunities for many Citizens, generation of income for the many employees working in this sector, increasing the states revenues both directly and indirectly (Karapataki, 2012). In addition, the fracturing process has increased economic activities in certain places thus improving tax Revenue of the concerned Local Government. Hydraulic Fracturing Background Information | Hydraulic Fracturing | US EPA. (n.d.). Home | Water | US EPA. Retrieved March 15, 2013, from